Terms & Conditions

Scope

In these terms and conditions, 'we' 'us' and 'our' refers to OLIVER TECHNOLOGIES Pty Ltd. Your access to, and use of, all information on this website including purchase of our product/s is provided subject to the following terms and conditions. The information is intended for residents of Australia and registered Australian businesses only.

We reserve the right to amend this Notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. We, therefore, recommend that each time you access our website you read these terms and conditions.

Website Shop

Any request from the Customer to the Company for the supply of goods shall constitute acceptance of these general terms and conditions.

We warrant to provide goods in accordance with OLIVER TECHNOLOGIES Pty Ltd. General terms & Conditions of sale and supply.

All prices are in Australian Dollars (AUD) and are exclusive of GST. We endeavour to ensure that our price list is current, however, we reserve the right to amend our prices at any time. If you have placed an order, we reserve the right to cancel your order should our prices change.

We strive to ensure that our products are described as accurately as possible on our website, however, we do not warrant that the description is accurate. Where we become aware of any misdescription, we reserve the right to correct any error or omission.

Images have been provided for illustrative purposes only and we do not guarantee that any image will reproduce in true colour nor that any given image will reflect or portray the full design or options relating to that product.

Product Orders

Packaging and postage is an additional charge, calculated at time of purchase.

In order to fulfill an order, we require you to provide your name, contact details, business information and credit card details. By placing an order through our website you consent to have OLIVER TECHNOLOGIES Pty Ltd contact you using the information you provide. We take reasonable steps to ensure that your Personal Information is stored securely. We cannot ensure or warrant the security of information in transit before it reaches us.

Delivery of your ordered product/s will be as set out on our website. Title in the goods passes to you when we have received payment. Our terms of payment are set out on the order page, if paying by credit card. Payment will be processed within 24 hours on receipt of your order.

At the Company’s sole discretion, a deposit may be required prior to the supply of any goods. Credit Account Customers are required to pay all amounts for purchases in full no more than 30 days from the end of the month during which any given purchase is made.

Interest on overdue amounts may be charged at a rate of 2.0 % per calendar month or part thereof and the Customer shall be liable for, and expressly undertakes to pay, all such interest.

We undertake to accept or reject your order within 7 days. If we have not responded to you within 7 days, your offer is deemed to be rejected. We are not required to give reasons for rejecting your offer to purchase however the most likely reason for rejecting your offer will be that we do not currently have that product in stock.

Registered Users

In order to access certain services on our website, you must provide personal information either at checkout, or directly to OLIVER TECHNOLOGIES PTY LTD. Please refer to our Privacy Policy for information relating to our collection, storage and use of the details you provide on registration.

  • You agree to ensure that your registration details are true and accurate at all times and you undertake to contact us if your details change.

  • We reserve the right to terminate your registration at any time if you breach these terms and conditions.

  • Our services are intended to be used by registered users within Australia only.

Cancellation

The Company may cancel the delivery of goods at any time before delivery by giving notice to the Customer by any means.

The Company shall not be liable for any loss or damage, including any consequential loss or damage, arising from such cancellation.

The Customer may cancel the delivery of goods at any time before delivery by giving notice to the Company by any means.

In the event that the Customer cancels delivery of goods, the Customer shall be liable for any costs incurred by the Company up to the time of the cancellation including, but not limited to, any re-stocking fees incurred by the Company.

Cancellation Due to Error

Where a product has been listed at the incorrect price or with incorrect descriptive information or image due to typographical error or similar oversight, we reserve the right to cancel a transaction. Where your credit card has been charged, we will immediately refund your credit card for the total amount debited.

Product Returns

We undertake to replace any product delivered to you that is faulty or is in a damaged condition. If you wish to return a faulty or damaged product, you must notify us through our designated contact page.

The Customer shall inspect the goods upon delivery and notify the Company within 7 days of any defects, short deliveries or any failure to fulfill any quotation or order. The Customer will, within a reasonable time following delivery, grant us access to the goods in order to inspect for any alleged defects.

We accept returns or order cancellations, however a restocking fee may be applied. Restocking fee may be up to 50% on non-stocked and special order items.

If we are unable at the time of return to replace or exchange returned goods, we undertake to reimburse your credit card for the amount initially debited for the purchase including packaging and postage charges.

Intellectual Property Rights

The copyright to all content on this website belongs to us or we have a licence to use those materials.

Disclaimers

Whilst we have taken all due care in providing the information on our website, we do not provide any warranty either express or implied including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose.

To the extent permitted by law, any condition or warranty which would otherwise be implied into these terms and conditions is excluded.

Shipping Policy

Shipping Policy

We deliver only within Australia.

We offer free delivery for all orders over $250* (incl. GST). Standard delivery across Australia is charged on a flat fee basis at $25 (incl. GST) per delivery for all orders under $250 (incl. GST).

We aim to dispatch all orders where the stock is available the same day provided orders are received by 1pm ACST. In the event that the items ordered are not available to ship, you will be notified with an expected delivery time. With the exception of some remote locations items dispatched in airbags will normally be delivered the next business day. For parcel shipments please see the below estimated time frames. Deliveries cannot be made to a Post Office Box. Purchases must provide a physical address for the receipt of goods.

  • ACT: 2-3 business day

  • NSW: 2-4 business days

  • NT: 5-6 business days

  • QLD: 3-5 business days

  • SA: next business day

  • TAS: 3-4 business days

  • VIC: 1-3 business days

  • WA: 3-5 business days

*Some larger items may incur a freight cost due to size / weight. We will contact you to confirm this cost prior to processing any payment. As a guide, goods >20KG or packed dimensions of 40cm x 40cm x 40cm will incur a freight charge.

We do not accept liability for any loss or damage, including consequential loss or damage, arising from delay in delivery or failure to deliver goods, either whole or in part, due to circumstances beyond its control.

Privacy Policy

Scope

This Privacy Policy discloses the practices in regards to the information collected by or on behalf of OLIVER TECHNOLOGIES Pty Ltd - this applies to the information collected via our website.

This Privacy Policy is not intended to limit our obligations in relation to the handling of personal information under the Privacy Act 1988 (Cth) and other applicable laws. We are committed to the protection and privacy of all individuals using our website, and aim to ensure our policy meets all relevant legal requirements to maintain your privacy.

Privacy Information

We take reasonable steps to protect the personal information we collect. We cannot ensure or warrant the security of information in transit before it reaches us. Please take reasonable and responsible steps when disclosing personal information online.

Website

You may choose to provide us with personal information by;

  • acceptance and use of javascript and tracking operations, including ‘cookies’

  • submission via our contact form

  • product order and checkout

When you submit personal information, you consent to our use of submitted information as set out in our Privacy Policy. If a complaint or enquiry is made in regards to our website or business operations, we may use this information to assist in dealing with the complaint or enquiry. We will not sell, distribute, or give unauthorised access to the information you provide.

Google Analytics

We use a third party tracking operation (Google Analytics), which collects data relating to user interaction with our website. Data automatically collected and consolidated via Google includes, but may not be limited to;

  • HTTP requests

  • Browser / system information

  • First party cookies

This information is used for analytical market research purposes, and does not contain personal or identifying information which may constitute a breach of our user’s privacy. All subsequent action taken as a result of the collection and consolidation of this data is pursuant to Google Analytics Terms of Service. Find out more about Google Analytics and their Privacy Policy.

eCommerce

You understand that the information you provide on our website will be submitted by an automated system, and forwarded to us via encrypted email.

General Enquiries

If you contact us by submitting a ‘contact form’ via our website, you understand that the information you provide will be submitted by an automated system, and forwarded to us via email. Some information may be required in order for this system to forward this message to us. If you do not wish to disclose this information, you may contact us directly.